Safety Tips for Renters

Renting abroad can be exciting, but it's important to stay safe. Follow these guidelines to protect yourself from scams and ensure a smooth rental experience.

Before You Rent

Always View In Person

Never rent a property without seeing it in person or having a trusted friend view it for you. Video calls with the owner can also help verify the property exists.

Verify Owner Identity

Ask for government-issued ID and verify the owner's identity. On Staycay, look for the 'Verified Owner' badge which indicates we've confirmed their identity.

Research the Area

Use Google Maps Street View to check the neighborhood. Look for reviews of the area from other expats in online communities.

Check Property Ownership

Ask to see proof of ownership or authorization to rent. In some countries, you can verify property records through government websites.

Payment Safety

Never Pay Before Viewing

Do not send any money before you've seen the property in person. Legitimate owners will understand this requirement.

Avoid Wire Transfers

Be cautious of owners who insist on wire transfers or cryptocurrency. These payment methods offer little protection if something goes wrong.

Reasonable Deposits

Standard deposits are typically 1-2 months rent. Be suspicious of owners asking for larger amounts or multiple months upfront.

Get Receipts

Always get written receipts for all payments. Keep records of all transactions and communications with the owner.

Contracts & Documentation

Get Everything in Writing

Always have a written rental agreement that clearly states the rent amount, payment schedule, deposit terms, and notice period.

Document the Property

Take photos and videos of the property's condition before moving in. Note any existing damage to avoid disputes when moving out.

Understand Local Laws

Research tenant rights in your destination country. Some countries have strong tenant protections, while others favor landlords.

Keep Copies

Keep copies of all documents including the rental agreement, your passport, visa, and payment receipts in a secure location.

Red Flags to Watch For

  • Price seems too good to be true for the location and size
  • Owner claims to be overseas and can't show the property
  • Pressure to pay quickly before seeing the property
  • Unwilling to provide ID or proof of ownership
  • Requests payment through unusual methods
  • Property photos look stock or don't match the description
  • No written rental agreement offered

How Staycay Keeps You Safe

Verified Owners

We verify property owner identities before allowing them to list. Look for the verified badge on listings.

Completeness Ratings

Our unique completeness rating shows how much information is provided about each property.

Direct Communication

Contact owners directly via WhatsApp to ask questions and verify details before committing.

Report Suspicious Listings

If something seems off, report it to us. We investigate all reports and remove fraudulent listings.

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